© 2026 Wectory
What Wectory charges for each product line, what the price already covers, and the only provider charges that may ever be passed on.
Updated 6 Sept 2026
This Fee Schedule states what Wectory charges for each product line, what that price already covers, and the only provider charges that may ever reach you beyond it. The priced terms in force are published below.
The Fee Schedule is published in versions. A published version is fixed: its terms never change once it is published, and new terms are published as a new version with its own effective date. The version in force on any day is the most recent one whose effective date is that day or earlier.
Every Direct Debit records the version that priced it. The price of a charge already made can therefore always be read back from the terms that produced it, whatever is published afterwards.
Wectory's fee comes out of the rent that actually collects, inside the same Direct Debit that settles that rent into your collection account. A Direct Debit that does not succeed carries no Wectory fee, and there are no setup fees and no monthly minimums.
Where a tenancy runs both product lines, the tenant signs one Direct Debit mandate and pays the same rent. The two product prices stack on that one Direct Debit, and the provider's cost inside it is counted once rather than twice.
Every price below is stated excluding VAT, because that is the figure the commercial terms bind. A supplier registered for VAT adds its own VAT to its own share and issues its own VAT invoice for what it charged.
The provider's ordinary processing of a Direct Debit is already inside the published price rather than added on top of it. Anything beyond that which may be passed on is listed in the priced terms below, with what fixes its amount and how VAT applies to it. A charge that is not listed there is never passed on.
Version fee_schedule_v1, effective from 1 Jan 2026. Every Direct Debit records the version that priced it.
Refund charge
The provider's own published refund charge on the day the refund is made, passed on at what it costs and never marked up.
The provider's own VAT sits inside that charge, on the provider's own line, and the provider issues the VAT invoice for it.
No other provider charge is ever passed on. The provider's chargeback and failure charges do not arise on UK Bacs Direct Debit.